FAQ

What makes Elysian Vintage different?

Elysian Vintage focuses on carefully curated vintage fashion pieces with distinctive designs, character, and timeless appeal. Our collection begins with vintage designer ties, with clothing, bags, and shoes coming soon.

Are your ties vintage?

Yes. Our ties are selected as vintage pieces based on their design, age, character, and condition. Product descriptions provide the available details for each individual piece.

Are the ties one-of-a-kind?

Each tie is individually selected and offered in very limited quantities. Most pieces are available as one piece only, making each purchase unique.

What materials are your ties made from?

Our collection may include different materials, including:

  • Silk
  • Wool
  • Cotton
  • Polyester
  • Rayon

The specific material is listed on each product page where information is available.

How do I know the condition of a vintage item?

We provide condition information on individual product pages. Please review the product description and photographs carefully before placing your order.

Where do you ship?

We currently offer free worldwide shipping to eligible destinations, including the USA, Canada, Europe, Australia, and the Middle East.

How long does shipping take?

Our current estimated delivery time is 21–25 working days.

Delivery times can vary depending on the destination, customs processing, carrier delays, and other circumstances outside our control.

Is shipping really free?

Yes. We currently offer free worldwide shipping.

Will I receive tracking information?

Yes. Tracking information will be provided when available after your order has been shipped.

You can also use our Order Tracking page to check your shipment status.

Can I return my order?

Yes. We accept return requests within 14 days of delivery, provided the item meets our return conditions.

What are the return conditions?

Returned items must:

  • Be unworn and in their original condition
  • Be free from stains, odors, alterations, or damage that occurred after delivery
  • Include the original packaging and barcode sticker, where applicable
  • Include your order number or proof of purchase

Please review our Returns & Refunds Policy for complete details.

What if my order arrives damaged or incorrect?

Please contact us as soon as possible after receiving your order and provide your order number along with photographs of the item and packaging. Our team will review the issue and assist you.

Can I cancel my order?

If you need to cancel your order, please contact us as soon as possible. Because our products are individually sourced, we may not be able to cancel an order once it has been processed or shipped.

Will sold-out ties come back?

Our vintage pieces are individually sourced, so an exact tie may not be available again. When a piece sells, we may source another vintage piece to add to the collection.

Are clothes, bags, and shoes available now?

Not yet. Clothes, bags, and shoes are coming soon. Our initial collection focuses on vintage ties.

How can I contact Elysian Vintage?

You can contact us through our Contact Us page. For questions about an existing order, please include your order number so we can assist you more quickly.

How can I receive 25% off my first order?

Sign up for our email list and we'll send you your 25% OFF first-order offer.

How can I hear about new vintage pieces?

Join our email list to receive updates about newly added pieces, upcoming collections, and exclusive offers.